Whatsapp Services
1️⃣ Broadcasting
- Send promotional or informational messages to multiple saved contacts
- Examples: offers, updates, reminders
2️⃣ WhatsApp Business API Campaigns
- Automated large-scale messaging for verified businesses
- Templates for marketing, transactions, OTPs, alerts
3️⃣ Chatbots & Automated Replies
- Auto customer support, inquiry handling, lead qualification
4️⃣ Click-to-WhatsApp Ads
- Facebook/Instagram ads with a button that opens WhatsApp chat
- Useful for lead generation
5️⃣ WhatsApp Status Marketing
- Posting offers, reviews, featured products on status
- Visible for 24 hours
6️⃣ WhatsApp Groups & Communities
- Engaging user groups for repeat customers, feedback, product updates
Bulk SMS Services
1️⃣ Promotional SMS
- Offers, discounts, product updates
- Sent only between 9 AM – 9 PM to non-DND numbers
2️⃣ Transactional SMS
- Real-time alerts like OTPs, order updates, bank alerts
- Can be sent 24×7 including DND numbers
3️⃣ OTP SMS (Authentication)
- Fast-delivery messages for login and verification
4️⃣ API-Based SMS
- System-integrated messaging for automation
- Example: CRM or website triggers a message
5️⃣ Regional Language SMS
- SMS in local languages (Hindi, Marathi, Bengali etc.)
- More personalization and engagement
6️⃣ Shortcode / Longcode SMS
- Shortcode: 5–6 digit numbers for campaigns (e.g., “Text YES to 55055”)
- Longcode: regular mobile numbers for feedback or 2-way communication